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Vouchers & coupons t's & c's

Terms and conditions

This feature is not available in Botswana as yet.

1.1Builders may, from time to time, and in its sole discretion, offer Coupons to you which can be utilised for purchases of Products from the Website. 

1.2There are two types of Coupons, a fixed amount voucher for a fixed discount, for example, R10,00 (ten rand) off your purchase (“Fixed Discount Coupon”) and a percentage discount, for example, 10% (ten) percent off your purchase (“Percentage Discount Coupon”). 

1.3Coupons may only be available to be used on the Website and shall not be redeemable in any store unless otherwise specified in the Coupon terms and conditions. 

1.4Coupons may only be applicable to particular Products purchased on the Website and may be limited to a certain number of Products sold. 

1.5Each Coupon will include a discount voucher code which you will need to complete in order to redeem such Fixed Discount or Percentage Discount prior to completion of your purchase on the Website.               

1.6Each Coupon can only be utilised once and only for 1 (one) order and for 1 (one) account holder. 

1.7Each Coupon may be subject to additional terms and conditions which will displayed on such Coupon and you may receive the Coupon via email, sms or in print. 

1.8Each Coupon may have a validity date specifying by when the Coupon must be used. Failure to redeem the Coupon within the specified period shall result in the Coupon being void. 

1.9Builders reserves the right to cancel, correct, amend or reject a Coupon for any reason whatsoever and entirely within Builders discretion. Furthermore, Builders may offer a Coupon to a limited number of Users and accordingly a voucher code may not be active when you attempt to utilise such voucher code. In such an event, you cannot hold Builders liable for such Fixed Discount or Percentage Discount which you may have earned had the Coupon been utilised earlier. 

1.10Coupons cannot be exchanged or refunded for cash or any credit and no User has any right to receive a Coupon. 

1.11Builders shall not be liable for any damage or loss which you, or any third party, may suffer as a result of any loss, unathorised usage or distribution of any Coupon. 

1.12In the event that the voucher code does not accurately reflect the Fixed Discount or Percentage Discount when you are making payment, then please contact Builders Contact Centre to ascertain if the Coupon is still valid. In the event that the Coupon is valid, then you will be entitled to cancel the order or utilise the Coupon on your next purchase, provided that the Coupon remains valid, has not expired or been cancelled by Builders. 

1.13You may, from time to time, be required to provide Builders with the original communication containing the voucher code together with such additional information which Builders may request from you. 

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